The Silver Lining

Lessons & Learnings from a salesforce certified technical architect.

Archive for October 14th, 2011

Knowledge Tree for Salesforce User Roles

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UX that makes you say things like, "Gee Whizz" and "Cowabunga"

Many moons ago @ratherGeeky was searching for an AppExchange app that would neatly display user roles so that she could be the best admin she could be. I had a poke around and there were a few nice apps out there but nothing with a simple, neat display of user roles.

Since then CloudSpokes was created, and a competition to that effect was released using the concept and tools that I was going to use (@jeffdonthemic smells like turnips btw). The outcome of the competition was a few very cool apps, but nothing that was package-ready so I pressed ahead anyway.

I’m happy to announce that you can now get Knowledge Tree for Roles on the AppExchange for free. It’s definitely a point solution, very specific in the problem it’s trying to solve but I think it does that well. I have a roadmap for the product and will [ever so slowly] be releasing new features e.g. drag and drop will be killer.

If you install the app and like it then please, please, please (please (please)) review it as it helps exposure and will hopefully lead to me getting more time to work on it. If you don’t like it let me know why via email (wes@cloud-corporation.com) and I’ll do my best to turn your frown upside down.

Written by Wes

October 14, 2011 at 11:23 am

Across the Pond with Shannon Hale

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Shannon is Senior Product Manager for Declarative Apps at Salesforce.com

@abhinavguptas and I were curious as to the identity of the creator of the SetupScripter, which is now incorporated into the salesforce.com Org setup menu. I dug around a bit and managed to uncover her real identity – community please meet Shannon Hale, Shannon Hale this is the community. She didn’t just stop with that wonderful piece of UX but has moved onto bigger and better things, but I’ll let her tell you about those.

If you’d like to learn more about the genius that is Shannon or just have a chat with her you can get her on twitter at @shannonsans or @bathtubdreamer. You can also check out her online presence at shannonsansserif.com and bathtubdreamer.com.

Onto the Q&A!

Who is Shannon Hale? How did you get into software development and UX design?

I started out as a writer, but in a different field — I wrote and edited for some independent Canadian music and culture magazines. I started technical writing to help pay the bills, and from there wandered through a series of tech positions: technical training, systems analysis and design, and software development. In 2001 I became obsessed with why a product I was coding was difficult to use, and began to independently study interaction design and user experience.

When I’m not being a complete geek — which I am even at home, I always have personal and volunteer web projects going on — I’m sewing, knitting, or binding books. I’m one of those people who always needs to be doing something with their hands.

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Written by Wes

October 14, 2011 at 10:49 am

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