The Silver Lining

Lessons & Learnings from a salesforce certified technical architect.

Posts Tagged ‘Greasemonkey

Across the Pond with Shannon Hale

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Shannon is Senior Product Manager for Declarative Apps at Salesforce.com

@abhinavguptas and I were curious as to the identity of the creator of the SetupScripter, which is now incorporated into the salesforce.com Org setup menu. I dug around a bit and managed to uncover her real identity – community please meet Shannon Hale, Shannon Hale this is the community. She didn’t just stop with that wonderful piece of UX but has moved onto bigger and better things, but I’ll let her tell you about those.

If you’d like to learn more about the genius that is Shannon or just have a chat with her you can get her on twitter at @shannonsans or @bathtubdreamer. You can also check out her online presence at shannonsansserif.com and bathtubdreamer.com.

Onto the Q&A!

Who is Shannon Hale? How did you get into software development and UX design?

I started out as a writer, but in a different field — I wrote and edited for some independent Canadian music and culture magazines. I started technical writing to help pay the bills, and from there wandered through a series of tech positions: technical training, systems analysis and design, and software development. In 2001 I became obsessed with why a product I was coding was difficult to use, and began to independently study interaction design and user experience.

When I’m not being a complete geek — which I am even at home, I always have personal and volunteer web projects going on — I’m sewing, knitting, or binding books. I’m one of those people who always needs to be doing something with their hands.

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Written by Wes

October 14, 2011 at 10:49 am

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