Salesforce User License Feature Matrix
Understanding Salesforce licensing is incredibly important for all areas of a business buying salesforce and implementation projects. Common questions are:
- What licenses are available?
- How much do they cost?
- Which license types support my intended solution?
- What are the limitations?
- How are they “consumed”?
As part of my Salesforce TA Certification I created a matrix that compares all current license types making it easy to learn about licenses and make the licensing decision a bit easier. The matrix isn’t comprehensive but instead tries to balance ease-of-use whilst providing the most important decision points.
Let me know if I missed anything important!
The Silver Lining 
This is great and really helpful Wes – thanks for sharing!
Ian Ralls
August 12, 2013 at 9:11 am
hi:
thankyou, so much simpler than the published tables.
wondering is it up to date as of Oct 2013?
given chatter free, chatter plus etc… communities change in branding / unlimited change in branding etc..
sea
November 5, 2013 at 5:01 am
Updated matrix adding Customer Community Plus licence. With details sourced from this help and support article: https://help.salesforce.com/HTViewHelpDoc?id=users_license_types_communities.htm&language=en_US
Andy Mahood (@andymahood__c)
June 16, 2014 at 8:52 am
Thanks Mad-eye.
Wes
June 18, 2014 at 9:48 am