Salesforce User License Feature Matrix

Understanding Salesforce licensing is incredibly important for all areas of a business buying salesforce and implementation projects. Common questions are:

  • What licenses are available?
  • How much do they cost?
  • Which license types support my intended solution?
  • What are the limitations?
  • How are they “consumed”?

As part of my Salesforce TA Certification I created a matrix that compares all current license types making it easy to learn about licenses and make the licensing decision a bit easier. The matrix isn’t comprehensive but instead tries to balance ease-of-use whilst providing the most important decision points.

Let me know if I missed anything important!


4 thoughts on “Salesforce User License Feature Matrix”

  1. hi:
    thankyou, so much simpler than the published tables.
    wondering is it up to date as of Oct 2013?
    given chatter free, chatter plus etc… communities change in branding / unlimited change in branding etc..


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